CONTACT PSIP.
The Performance Structural Integrity Protocol is operated by Performance Structural Standards Group, Inc. Every enquiry below reaches the same institutional inbox, and we answer them in the order they arrive.
1. General Enquiries
Email info@psipprotocol.com for anything not covered below. This is the primary and fastest route to us.
2. Contractors and Pool Builders
If you are a concrete contractor or pool builder and want to understand what PSIP certification requires, start with Get Certified. It explains the two trade sides, the training guide, and the certification exam. If you have already taken the exam and have a question about your result or your enrollment, email us and include the email address you registered with.
3. Homeowners
If you are planning concrete or pool work and want to find a PSIP-certified contractor in your area, join the list at Find a Certified Contractor. If you have a question about a project already underway, or about the chemistry behind a failure you are seeing, email us. We read every one.
4. Technical, Press and Institutional
For questions about the standard itself, the scoring methodology, or the Technical Advisory Council, see The PSIP Standard, The Independence Standard, and The Technical Advisory Council. Press and institutional enquiries reach us at the same address.
5. Privacy and Legal
For privacy requests, data access or deletion requests, or any question about how we handle your information, see our Privacy Policy and email us with "Privacy" in the subject line. Our Terms of Service and Cookie Notice set out the terms that apply to your use of this site.
6. Who We Are
PSIP is structurally independent of all material suppliers. The protocol scores, the Technical Advisory Council studies, and the dataset reports. Nothing PSIP publishes carries a financial relationship with any admixture, cement, aggregate, or ready-mix company. You can read more about the origin of the protocol on The Founder.
Performance Structural Standards Group, Inc.
Operator of the Performance Structural Integrity Protocol
Email: info@psipprotocol.com